STEP - Accor’s Preferred Program

STEP - Accor’s Preferred Program

As an Athena Travel Solutions client, you'll be eligible to receive unique value-added benefits and VIP status as part of your stay at Accor hotels & resorts around the globe. Benefits include room upgrades, complimentary breakfast, and hotel and resort credits!

STEP Exclusive Benefits

  • Room upgrade (to the next room type category at the time of booking or check-in)

  • Daily complimentary breakfast for 2 guests per day

  • Credit to be spent during the stay (50 or 100 USD or USD equivalent - conversion rate is determined by the hotel)

  • Early check-in & late check-out

  • A VIP Welcome (greeting & amenity)

How to Book a STEP Reservation

1

Contact Athena Travel Solutions with your booking request by using the form below.

2

Athena Travel Solutions will respond with the STEP rates and included benefits.

3

Athena Travel Solutions will need your billing information, phone number, ALL number, and a valid credit card to make your reservation.

4

 Once the reservation has been made, you will receive an email confirmation directly from the property and you will see the reservation in your ALL account. It’s that easy!

STEP Frequently Asked Questions

  • Athena Travel Solutions offers complimentary hotel bookings for hotel or resort stays of $500 USD or more per reservation. For those stays that do not meet the minimum spend, we charge a non-refundable booking fee of $100 USD per reservation, at our discretion.

    The Athena Travel Solutions hotel booking service is best for clients looking to take advantage of our preferred partnerships at participating hotels and resorts. Please note that this service does not include research, hotel or price comparisons, or concierge-type reservations.

    With our complimentary hotel bookings, that meet the eligible spend requirement, we allow one price adjustment or change to the reservation. Any additional changes or price adjustments will be subject to a $100 non-refundable booking/service fee.

    For more custom planning including full itineraries, we offer tailored planning services which include destination guidance and detailed itineraries.

  • Some brands such as 21c, 25hours, Angasna, Banyan Tree, MGallery, Mondrian, Movenpick, Pullman, and Sofitel require a 2-night stay for Accor STEP benefits.

    Please note reservations are subject to $25 USD non-refundable booking fee if the reservation isn’t $500 USD or more.

  • The STEP rate should reflect the best available rate.

  • Yes!

Request STEP Rates

For more information, including rates or to book your next Accor stay, just fill out the form below.